Frequently asked questions

Everything local business owners ask us before starting — answered plainly.

What exactly does EPAX do?

We are a digital back office for Los Angeles local businesses. We set up and maintain your presence on Google Maps, Yelp, and Apple Maps, publish weekly social content, answer every customer inquiry and review, and send you a clear monthly report — plus invoice processing.

How much does it cost?

$750 per month, everything included. Month-to-month with no lock-in and no setup fee.

What is the free audit?

A report, ready within 24 hours, showing exactly what customers see when they search for your business —, with no commitment. It is the first step for every client.

What does the EPAX guarantee mean?

If month one fails to deliver, month two is free. Simple as that.

Do I need to sign a long contract?

No. Every plan renews month-to-month and you can stop any time. Seasonal businesses can also pause entirely and pay only for the months they operate.

Who owns the accounts and the content?

You do. Google Maps, Yelp, Apple Maps, Instagram, Facebook — every profile stays registered to your business, and everything we create for you remains yours if you leave.

How fast do you answer customer inquiries?

Our working target is a reply within two business hours — every DM, review, and booking question.

Is the content written by AI?

AI drafts and classifies in seconds, but a human editor approves every word before it reaches a customer. Fully AI-generated content does not win bookings — customers can tell.

How do we communicate with you?

By phone, Instagram, or email — whichever you prefer. Your monthly report comes in plain English.

How many clients do you take?

Five new clients per quarter, so quality never slips. If the quarter is full, the audit still holds your place in line.

Still deciding? Start with the audit — it is free.

Get my free audit